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Clean & Safe

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Old Pasadena Guide Team: Clean, Safe, and Homeless Outreach Services

Clean Team Ambassadors

Our Clean Team maintains the cleanliness and beautification of the public right-of-way:

  • Empty city trash cans
  • Remove graffiti, stickers, and posters
  • Clean and pressure wash the sidewalks
  • Maintain the curbside with the street sweeper
  • Report illegal dumping
  • Paint light poles, trash cans, utility boxes, and planters

For ALL service needs (ambassador guide, homeless outreach, and clean team), please call the Ambassador Guide phone at 626.216.9738This is the best number to call for an immediate response. Our team will respond in a timely manner to assist you.

Old Pasadena Ambassador Guides

  • Offer Directions & Information
  • Assist Motorists
  • Provide High Visibility & Presence
  • Monitor Suspicious Activity
  • Report Vandalism
  • Respond to Calls for Service
  • Provide Safety Escorts
  • Assist the Pasadena Police Department
  • Conduct Homeless Wellness Checks

Guide Hours: 

Sunday through Thursday - 7:00 am to midnight
Friday and Saturday - 7:00 am to 3:00 am

Guide Numbers: 

Ambassador Guide: 626.216.9738
(call for quickest response)

Operations Manager: 626.243.3904
General Manager: 626.216.9739

In Case of Emergency:

Police: 911 or 626.744.4241
Fire: 911 or 626.792.4161

Homeless Outreach Services

Our Homeless Outreach Specialist is onsite 40 hours a week, working with homeless individuals to connect them with housing and the services they need.


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